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How slotgm Handles Your Personal Information

This Privacy Policy covers everything we collect when you open an account on slotgm — from your registration details to how you use GCash, Maya, or InstaPay to move funds.

Account data handled with careGCash, Maya, InstaPay payment data protectedYour rights explained clearlyData requests answered via support
slotgm How slotgm Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Start a live chat session from any page on slotgm. Our support team can raise a data inquiry on your behalf and confirm receipt within the chat window.
Email Request Send your data access or deletion request to our support email. Include your registered mobile number so we can match your account securely before processing.
Account Help Centre Visit the Help Centre from your account dashboard to find the data and privacy request form. Complete and submit it directly while logged in for faster verification.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected by OTP verification on login and on any withdrawal request. We flag unusual session activity and may ask you to re-verify before funds move.

Cookie Controls

You can manage non-essential cookies through the cookie banner shown on your first visit. Functional cookies required for account sessions cannot be disabled without affecting login.

Data Retention

We keep your account data for as long as your account is open. After closure, records are retained only as long as required by applicable law, then securely deleted.

Your Rights

You may request to view, correct, or delete the personal data we hold on your account. Submit a request via live chat or email and we will respond within the timeframe required by applicable law.

Frequently Asked Questions About Your Privacy

Real questions about how your data is collected, stored, and managed on slotgm — answered directly so you know where you stand.

We collect your name, email address, mobile number, and date of birth at registration. This is used to verify your identity and secure your account against unauthorised access.

No. We record only the transaction reference and amount from your GCash, Maya, or InstaPay payment. Your wallet PIN and full account credentials are never stored on our platform.

Only authorised staff handling account support, fraud review, or payment verification can access your data. Third-party access is limited to payment processors bound by confidentiality agreements.

Log in to your account and use the data request form in the Help Centre, or contact support via live chat or email with your registered mobile number for identity matching.

Yes. Submit a deletion request through live chat or email. We will process it within the period required by applicable law and confirm once your data has been removed from active systems.

We use functional cookies to keep your session active and preference cookies to remember your lobby settings. Non-essential cookies can be managed from the cookie banner on your first visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.